Privacy & Policy

For Raffaolo, your privacy and trust are our highest priorities. We are deeply committed to safeguarding your personal information — including your contact details, preferences, and unique body measurements — with the same precision and care we dedicate to crafting our garments. This Privacy Policy explains what data we collect, how we use it, and how we protect it in compliance with global privacy standards such as the GDPR, CCPA, and other applicable laws.

1. Information We Collect

We collect both direct and indirect information to deliver a smooth, personalized, and secure experience.
Directly provided information includes:

• Name, email address, phone number, shipping/billing address
• Personal body measurements and customization details
• Payment information (processed securely through trusted third-party gateways)

Automatically collected information includes:

• IP address, browser type, operating system, and device details
• Website usage data (pages visited, time spent, and referral links)
• Cookies and analytics data to improve website performance

2. How We Collect Data

We collect information through:

• Online forms and order placements
• Account registration and checkout pages
• Cookies, analytics tools (e.g., Google Analytics), and server logs
• Voluntary submissions for job applications or newsletter subscriptions

3. How We Use Your Data

We use your data to:

• Process and deliver your orders
• Provide custom-fitting and tailoring services
• Improve our website experience and customer support
• Communicate updates, offers, and service-related information (with consent)
• Prevent fraud, ensure security, and comply with legal obligations

Your personal measurements and client details are treated as strictly confidential and used only for tailoring and service improvement. They will never, under any circumstance, be sold, traded, or shared without your explicit permission.

4. Legal Basis for Processing

Depending on your region, data processing is based on:

• Your consent (for marketing communications or cookies)
• Performance of a contract (to deliver purchased products/services)
• Legitimate interest (to improve our offerings and prevent fraud)
• Legal obligation (to maintain transaction records)

5. Sharing and Disclosure

We do not sell or rent personal data.
However, limited data may be shared with:

• Secure payment processors
• Delivery/courier partners
• Trusted service providers (for hosting, analytics, or marketing)
  All partners are contractually bound to uphold the same data protection standards as Raffaolo.

6. Cookies and Tracking Technologies

Cookies help us personalize your experience, remember preferences, and analyze site performance. You can manage or disable cookies in your browser settings.
[Optional: Include a link to your Cookie Policy.]

7. User Rights

Depending on applicable laws, you have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing or data use
• Request a copy of your data or restrict processing
  To exercise these rights, contact us at [insert official email].

8. Data Security and Retention

Your information — especially your body measurements — is stored on encrypted servers with restricted access.
We employ firewalls, SSL encryption, and multi-layer verification to ensure data safety.
Personal data is retained only as long as necessary to fulfill service purposes or meet legal requirements.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from minors.

10. International Data Transfers

If your data is transferred outside your country, it is handled under strict privacy standards and legal safeguards to ensure full compliance with applicable laws.

11. Contact Us

For privacy-related questions, concerns, or requests, please contact:
📧 Email: [insert email]
📍 Address: [insert business address]
📞 Phone: [insert number]

Raffaolo values your confidence and loyalty. Protecting your data — and the individuality reflected in your measurements — will forever remain one of our most uncompromising commitments.